Under the ADA, a service animal is a dog that has been individually trained to perform specific tasks for a person with a disability. Service animals are working animals, not pets.
Service animals are permitted in all public areas of the museum where visitors are normally allowed. To help ensure a safe and enjoyable experience for all guests, service animals must remain under the control of their handler and be housebroken.
While we recognize the important role animals can play in people's lives, emotional support animals, comfort animals and therapy animals are not considered service animals under the ADA and are not permitted in museum galleries or exhibit spaces.
If it is not obvious that an animal is a service animal, staff may ask the following questions permitted under the ADA:
Staff will never ask about the nature of a visitor's disability, request medical documentation or require a demonstration of the animal's trained tasks.
If you have questions about accessibility or service animal accommodations, please contact the SPAM Museum® before your visit.